Terms and Condition

Last Updated: October 2026

Welcome to NS JEWELS LLP. These Terms & Conditions govern your access to and use of our website, products and services.

By visiting our website, browsing our collections or placing an order, you agree to comply with these Terms & Conditions. Please read them carefully before using our website.

1. General Information

This website is operated by NS JEWELS LLP, a jewellery and gemstone business established in 1970.

Throughout the website, the terms "we", "us" and "our" refer to NS JEWELS LLP. The terms "you", "your" and "customer" refer to any person accessing or using our website.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information provided by you is accurate and complete.

  • You are authorised to use the payment method selected for your purchase.

3. Products & Descriptions

We make reasonable efforts to display our jewellery, gemstones and other products as accurately as possible.

However:

  • Actual product colours may vary slightly due to screen settings, lighting and photography.

  • Natural gemstones may have variations in colour, clarity, inclusions, texture and appearance.

  • Product images are intended to represent the product and may not always reflect every minor variation.

  • Product specifications, weights, dimensions and descriptions are provided based on available information.

Such natural variations do not necessarily indicate a defect.

4. Product Pricing & Availability

  • All product prices will be displayed on the website in the applicable currency.

  • Prices and product availability may change without prior notice.

  • We reserve the right to correct pricing, description or listing errors.

  • If an order is placed at an incorrect price due to a technical or listing error, we may contact you before processing the order.

  • Product availability is subject to stock and supplier availability.

5. Orders & Order Confirmation

Placing an order on our website constitutes an offer to purchase the selected products.

An order confirmation email or message acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel or limit an order in cases including:

  • Product unavailability.

  • Incorrect pricing or listing information.

  • Suspected fraudulent or unauthorised transactions.

  • Incomplete or inaccurate customer information.

  • Other legitimate business or legal reasons.

If payment has already been received for an order that we cancel, the applicable amount will be refunded.

6. Payments

We accept payment methods made available through our website at checkout.

  • Customers must provide accurate payment information.

  • Orders may be processed after successful payment confirmation.

  • Payment processing may be handled by third-party payment service providers.

  • We are not responsible for payment gateway interruptions or technical issues caused by external service providers.

7. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated timelines communicated on our website.

However, delivery timelines may vary due to courier operations, location, public holidays, weather conditions and other circumstances beyond our control.

For complete details, please refer to our Shipping Policy.

8. Cancellation, Returns & Refunds

Order cancellations, returns, exchanges and refunds are governed by our separate Return & Refund Policy.

Customers are requested to review that policy before placing an order.

9. Customised & Made-to-Order Products

Certain jewellery products may be customised or made according to individual customer requirements.

  • Customisation details must be confirmed before production begins.

  • Additional time may be required for manufacturing or customisation.

  • Customised and personalised orders may not be eligible for cancellation, return or exchange, except where required by applicable law or where the product is defective or incorrect.

10. Natural Gemstones & Jewellery

Natural gemstones may contain natural inclusions, colour variations and other characteristics formed during their natural creation.

These features are part of the individual nature of natural gemstones and may differ from one stone to another.

Customers are advised to review product descriptions, specifications and available certification details before purchasing.

Any astrological, spiritual or Vastu-related descriptions are provided for informational purposes and should not be considered guaranteed outcomes or professional advice.

11. Intellectual Property Rights

All content on this website, including but not limited to:

  • Logos and brand identity.

  • Product photographs and videos.

  • Text, descriptions and graphics.

  • Website design and layout.

  • Marketing materials and other creative content.

is owned by or licensed to NS JEWELS LLP and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified or commercially used without prior written permission.

12. User Responsibilities

When using our website, you agree not to:

  • Provide false, misleading or inaccurate information.

  • Use the website for unlawful activities.

  • Attempt to interfere with website security or functionality.

  • Upload malicious software or harmful content.

  • Copy or misuse our website content or intellectual property.

  • Engage in fraudulent purchasing or payment activities.

13. Third-Party Services & Links

Our website may contain links to third-party websites, payment gateways or other external services.

These services operate independently and may have their own terms and privacy policies.

NS JEWELS LLP is not responsible for the content, availability or policies of third-party websites.

14. Limitation of Liability

To the extent permitted by applicable law, NS JEWELS LLP shall not be liable for indirect or incidental losses arising from the use of our website, temporary website interruptions, third-party service failures or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify and hold NS JEWELS LLP, its representatives and affiliates harmless from claims, losses or liabilities arising from your unlawful use of the website, violation of these Terms & Conditions or infringement of third-party rights.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

17. Changes to Terms & Conditions

NS JEWELS LLP reserves the right to modify or update these Terms & Conditions at any time.

Updated terms will be published on this page along with the revised date. Continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts of competent jurisdiction in Delhi, India shall have jurisdiction over disputes arising from the use of this website or purchases made through it.

19. Contact Information

For questions, concerns or assistance regarding these Terms & Conditions, please contact us:

NS JEWELS LLP

Address:
1087/B Maliwara, Chandni Chowk, Delhi – 110006, India

Email: nsjewelsllp@gmail.com

Phone / WhatsApp:
9899734377 | 9083839191 | 9811572840

NS JEWELS LLP – Fine Jewellery & Gemstones Since 1970.