Privacy Policy

Last Updated: October 2026

At NS JEWELS LLP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, browse our collections or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Other information voluntarily provided by you.

Order Information

  • Products purchased

  • Order details and transaction references

  • Payment status and order history.

Technical Information

  • IP address

  • Browser type and device information

  • Website usage and browsing activity

  • Cookies and similar tracking technologies.

2. How We Use Your Information

We may use the collected information to:

  • Process and fulfil your orders.

  • Arrange shipping and delivery.

  • Send order confirmations and tracking updates.

  • Respond to customer enquiries and support requests.

  • Process eligible returns, exchanges and refunds.

  • Improve our website, products and shopping experience.

  • Communicate promotional offers, new collections and updates, where permitted.

  • Prevent fraudulent transactions and protect our business.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

NS JEWELS LLP does not intend to store your complete debit card, credit card, banking password or other sensitive payment credentials on its own servers.

Payment information is handled according to the privacy and security policies of the respective payment service providers.

4. Sharing of Information

We do not sell or rent customers' personal information to third parties.

However, we may share necessary information with trusted service providers for legitimate business purposes, including:

  • Courier and logistics partners for order delivery.

  • Payment gateways for processing transactions.

  • Website hosting and technology service providers.

  • Marketing and analytics service providers, where applicable.

  • Government authorities or law enforcement agencies when required by applicable law.

Such sharing is limited to what is reasonably necessary for the relevant purpose.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality.

  • Remember customer preferences.

  • Understand website traffic and visitor behaviour.

  • Improve marketing and advertising performance.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of electronic transmission or online storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order processing, customer support, legal compliance, accounting and dispute resolution.

Information may be retained for longer where required by applicable laws.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally permissible.

  • Withdraw consent for certain communications.

  • Raise concerns regarding how your information is processed.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites, payment platforms or social media services.

We are not responsible for the privacy practices, content or security of external websites. We encourage customers to review their respective privacy policies before sharing personal information.

10. Children's Privacy

Our website and services are not intentionally directed towards children. We do not knowingly collect personal information from children in violation of applicable laws.

If we become aware that such information has been collected unlawfully, we will take reasonable steps to address the matter.

11. Marketing Communications

We may use your contact information to share updates about our products, new collections, offers and services, subject to applicable consent requirements.

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.

12. Changes to This Privacy Policy

NS JEWELS LLP reserves the right to update or modify this Privacy Policy from time to time.

Any changes will be published on this page along with the revised update date. We encourage customers to review this page periodically.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

NS JEWELS LLP

Registered / Business Address:
1087/B Maliwara, Chandni Chowk, Delhi – 110006, India

Email: nsjewelsllp@gmail.com

Phone / WhatsApp:
9899734377 | 9083839191 | 9811572840

NS JEWELS LLP – Fine Jewellery & Gemstones Since 1970.